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CLIENTS

A FAMILY CONVERSATION

 

 

Everyone needs a little help sometime. Recognizing when the time has arrived for Mom and Dad to leave their home and move to a retirement community presents a myriad of physical and emotional challenges. Leaving the family home can be a stressful and emotional time for all family members.

 

Retaining a professional move management company permits Mom and Dad to maintain a sense of control of their lifestyle decisions. A Move Manager has no personal history with Mom or Dad, is not personally involved, and can therefore be more objective. When adult children are juggling work and family commitments, a move management company can be a valuable resource for the entire family. The presence of a Move Manager can guide the family conversation, establish a timetable, and provide the resources and hands-on help for a worry-free move.

 

Here are some comments from families about their Design 55 experience:

“I cannot thank you enough for all the help you gave my mother-in-law throughout the moving process. Your service greatly helped with a lot of the stress and worry of her move. It made her transitioning from her home of 30 years to her new home much easier.”

D. Hagan

 

“Kathy and Debbie were exceptional! You have amazing folks working for Design 55. They are all so genuine, loving, and truly care about the work they do, the service they provide, and the people they assist! It is evident all the way around. I cannot imagine my mother’s move without Design 55. Everything you offered and provided for Mom was such a blessing. She has enjoyed her new place since your great reveal. It was HGTV esque at its finest!”

J. Fleetwood

“Please pass along to the Design 55 team how grateful we are for your services! Because of my parents’ attachment to their many books and other belongings, my wife and I frankly did not know how to begin to tackle the seemingly insurmountable task of packing them up for the move to assisted living. Shannon and Lila are gems! They were understanding, considerate, encouraging, and just plain super nice. During the course of the move, they found cash, credit cards, and pieces of jewelry belonging to my parents, all of which they brought directly to me. They knew how to get the ball rolling and how to keep it rolling. Before we knew what hit us, the house was filled with packed boxes for the new apartment, for storage, and for donations. Shannon and Lila set aside fragile or especially sentimental items so we could personally drive them over to the new apartment. Talk about Tender Loving Care!!

Instead of move in day being a nightmare, it was actually a memorable day for our family. When my mother entered their assisted living apartment for the first time, she was overcome with emotion. You know how the story goes, because that is what you guys do---no disarray---no clutter or packing boxes---but instead a warm and welcoming new home with all the furniture and trinkets that my parents are used to seeing! 

Thank to your team, the transition to assisted living was seamless. My Dad, who had not been overly enthusiastic about the move, never uttered a negative word after seeing their new place. He is very content. My mother, who thrives on socializing with friends, is over-the-top happy.  Again, Design 55, thank you for all you do!”

S. Park

“Shannon and Debbie were very friendly, professional, and were extremely patient with my stepmother who has dementia. Design 55 made a very stressful situation as pleasant as possible. They provided superior service for a fair price and great value for the money. “

R. Clausner 

 

“Recently your company handled a move for my mother. A team of women were responsible for packing, directing movers, and unpacking my Mom’s belongings into a two-bedroom, two-bath apartment. Not only did these women do a splendid job, but it was completed in an unusually short period of time, and it was also done during the holidays. Debbie, Tammy, and Lila were very organized, efficient, and very courteous throughout the whole move. Within a small amount of time they had placed articles and furniture as if it were their own loved one’s new home. When Mom entered her new apartment, it looked as if she had lived there forever. Our whole family was extremely pleased!

 

My sister and I cannot say enough to praise the hard work of your employees! We are both appreciative and impressed with all that was done to make this move so pleasant. I only hope your company is there when I get ready to make such a move. Thank you so much!”

L. Trunick

 

“You made this experience much easier for me and Mom. I can’t thank you enough. Mom still comments on how wonderful and at home she feels thanks to you.”

J. Akers

 

“Thank you...Thank you....Thank you. You and your team are awesome!  The apartment is beautiful!  I haven't seen my mother that excited in years.  My sister, Cathy, and I laughed about the infamous "1971" Hummel.”

  L. Hassen